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Excurze
How we work

Built around you, not around a brochure

Every Excurze itinerary is designed from scratch. Here's what that looks like in practice — from first contact to the moment you land home.

11

years curating Asia

94%

of clients return for a second trip

12h

average first response time

48

destinations across Asia

01

A conversation, not a form

Tell us your vision

Every trip begins with a conversation. You tell us where you want to go — or what you want to feel — and we listen. We ask about pace, about what bores you on trips, about the meal you ate six years ago that you're still thinking about. The more we know, the better we build.

  • No deposit required at this stage
  • Available by email
  • We respond within 12 hours — usually faster
  • Your concierge stays the same throughout

Step 01

02

Built from scratch, not from a template

We design your itinerary

We don't pull trips from a catalogue. Your itinerary is written by a specialist who has visited the destinations — often many times — and who knows which guide is worth two hundred of the standard ones, which hotel has the best corner suite, and which temple is worth the 5am alarm. You get a full proposal: day by day, property by property, with the thinking behind every choice.

  • Day-by-day programme with accommodation and transfers
  • Curated specialists, guides, and dining
  • Two or three different pacing options for you to choose from
  • No outsourced elements — every recommendation is ours

Step 02

03

Your feedback is not a nuisance

We refine it together

Most trips go through two or three revisions before they feel right. Maybe the pace is too fast. Maybe you want three more days in Kyoto and fewer in Tokyo. Maybe you've just read something about a festival in Chiang Mai that you want to build the whole trip around. We adjust. There's no charge for revisions, and we don't push back on changes.

  • Unlimited revisions at no extra cost
  • Detailed cost breakdown with each version
  • Flexibility to change dates, destinations, or duration
  • Accommodation can be upgraded, downgraded, or swapped

Step 03

04

A direct line, not a call centre

We're with you the whole way

Once you depart, your concierge remains reachable — not a hotline, not a generic inbox, but the specific person who designed your trip. If a flight changes, if a restaurant floods, if you want to extend in Bali and skip Lombok — we handle it. And when you're home, we'd like to hear how it went.

  • Direct email to your concierge throughout the trip
  • 24-hour emergency contact for genuine travel crises
  • Proactive updates if any element of your trip changes
  • Post-trip debrief — we learn from every journey

Step 04

Common questions
How far in advance should I get in touch?

For most trips, 6–8 weeks ahead is comfortable. For peak-season Asia travel (Japan cherry blossom, Bhutan festivals, Maldives high season), 3–4 months gives us the best access to properties and permits.

How much does a bespoke trip cost?

It varies widely by destination, duration, and accommodation level. As a rough guide, most clients budget between £4,000 and £15,000 per person for a 10-day private Asia trip, inclusive of accommodation, transfers, and guides. We can also work with a fixed budget and tell you what's possible within it.

Do you add a fee on top of the trip cost?

Our concierge service is included in the trip price — we don't charge a separate planning fee. We earn a margin from suppliers, all of whom we've selected and stayed with ourselves.

Can I book just flights through Excurze?

Flights can be arranged as part of a full trip package. We don't book standalone flights — the whole value of what we do is in how the pieces fit together.

What if something goes wrong on the trip?

Your concierge is reachable throughout — not a call centre, but the specific person who designed your trip. In practice, most issues are resolved before you're even aware of them.

Are there group minimums or maximum group sizes?

We work primarily with private groups — couples, families, small groups of friends. Most of our trips are built for 2–8 people. For larger groups (incentive travel, private celebrations), speak to us directly.

Ready to start

Tell us about the trip you want to take

No deposit, no commitment. Just a conversation about where you want to go and what you want to feel.

We respond within 12 hours — usually faster.